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igart artwork

Our differences are our wealth

Within the scope of our accessibility practices, we aim to go beyond the standards, implementing more effective procedures at Istanbul Airport. Besides accessible and inclusive services, we also make unseen obstacles seen.

tree and plant seating area in the airport

Istanbul Airport Terminal Crowned with Green Building Certificate

Istanbul Airport blazed a trail in aviation industry by receiving the World's "Biggest LEED Certified Building" title.

seeds collected in the net

The Goal is Net Zero by 2050

İGA Istanbul Airport upgraded to Level 3 in The Airport Carbon Accreditation Program. We have set our route in order to manage our emission sources and use the alternative energy sources. Our journey to be net zero by 2050 has begun!

artwist at istanbul airport

The Journey of Waste to Art Meets with Social Benefit

Thanks to the ArtWist From Waste to Art Project, we create awareness on waste generation and upcycling and recycling, and provide social benefits to vulnerable groups with the profits obtained from the sales of the created artworks.

zero carbon vehicles

We Follow the "Green Route" on the Zero-Emission Aviation Journey

Supporting the movement of aircraft and vehicles in all weather conditions and traffic density, the Advanced Surface Movement Guidance and Control System (A-SMGCS) provides the best integration for advanced situational awareness and operational control at iGA Istanbul Airport.

istanbul airport sustainability facilities

Water Footprint

In line with the Water Management Policy, the ISO 14046 Water Footprint System, and the principles of the circular economy, we care about the efficient use of our water resources and conduct our operations within this scope. Our Water Management studies will add significant value to our sustainability outputs, setting an example to the world. From a sustainability perspective, we have created added value to our water efficiency and reduced our water footprint by recycling wastewater and reusing it throughout our different processes. With the work that we have done, our iGA Water Management System has met the Water Footprint Standard requirements, with our airport becoming the first airport in Türkiye to be awarded the Water Footprint certification.

Our Focus is the World; Our Goal is the Future

istanbul airport remote view

Vision

Within the scope of our activities carried out in line with national and international standards, we support the United Nations Sustainable Development Goals and taking these principles as our guideline, we work with all our stakeholders to strive to leave a better world for future generations. At Istanbul Airport, we aim to become carbon neutral by 2050, and we continue to move forward following our sustainability principles in our practices since the beginning of our operatives. We review all operations, examine all proceedings, and take concrete steps towards our goal.

Our respect for the planet is prioritized in everything we do, and our sense of responsibility towards future generations shapes our practices.

Our Sustainability Reports

We have published our 2024 Sustainability Report, reflecting our efforts in sustainability which are a significant component of our corporate culture and display our environmental, social and economic contributions in line with the Sustainable Development Objectives.

View Green Library
iga 2024 sustainability report

Our Sustainability Reports 2024

Our Environmental Approach

iga afforestation area

Adapting to Climate Change
Carbon Neutral by 2050

Our carbon management activities are carried out in line with procedures adhering to the Standard 14064-1 Quantification and Reporting of Greenhouse Gas Emissions and Removals at the Organization Level. As of December 2020, Istanbul Airport completed the Airport Carbon Accreditation (ACA) Program of the ACI, successfully obtaining a carbon accreditation certificate and joining the list of climate-friendly airports. In 2022, as a result of the carbon footprint management and reduction activities conducted within the framework of its sustainability policies, iGA succeeded in raising its certificate from Level 1 to Level 3 within the scope of the same program. Furthermore, a 2050 Carbon Neutral roadmap has been created in line with the IPCC 1.50C goals. In addition to our energy efficiency activities, feasibility studies are being carried out for the installation and use of zero-emission technologies, as well as afforestation activities to create a carbon sink.

solar panels

Energy Efficiency

In line with the Energy Management Policy, the ISO 50001 Energy Management System has been installed and effective practices are being implemented to ensure conscious consumption and energy saving. In addition to carrying out system-based energy efficiency practices, the consumption of all systems is monitored to detect unusual activity and measures are taken when necessary. Thanks to the greenhouse gas management system which works in integration with the ISO 50001 Energy Management System, greenhouse gas emission sources are determined effectively and improvement activities are carried out on important energy consumption points. All systems are checked continuously through reviews, ensuring their performance.

As a result of our LEED Certificate application, one of the most important green building certifications in the field of sustainability, we received the LEED Gold for the Terminal Building and Ali Kuşçu Mosque and the LEED Certificate for the Control Tower and the Community Guesthouse.

istanbul airport water and waste water management

Solid Waste Management

We carry out relevant activities using a waste management system, designed according to our "Zero Waste" goal, a key approach supported and shared by all stakeholders. In this regard, minimizing waste is our priority, and we implement the process through the waste management system using separation at source and quadruple separation containers carrying out recycling activities using the semi-automated separation system built at Istanbul Airport. Within the scope of these practices, we have become the first airport to have received the Zero Waste Certificate in Türkiye.

istanbul airport solid waste center entrance

Water and Wastewater Management

When evaluated in terms of the water hinterland and water footprint effects, we hold a significant role as a stakeholder in the city of Istanbul. This means that every drop of water we use has an implication on regional water resources, extending far beyond the limits of our airport. Due to the negative effects of climate change, water resources are increasingly at risk with every passing day. We are aware that water is a vital and scarce resource. With this awareness, we conduct ISO 14046 Water Footprint Standard studies throughout iGA Istanbul Airport, with the aim of understanding and evaluating the extent and significance of the potential environmental impacts caused by our activities. We anticipate that the inability to feed water sources will be considered even more vital due to increased consumption and pollution, and that the Water Footprint Standard will evolve into the Zero Water Footprint concept in the near future.

As a first step in reducing our water footprint, we measure our water footprint, quantify water-related inputs and outputs, and use this as the basis for setting our targets. In order to reduce our water footprint, we conduct projects that consume less water, revise and renew our equipment and processes, investigate alternative water sources that are not currently in use, and recycle used water.

All the wastewater produced at iGA Istanbul Airport is recycled at the Wastewater Treatment Facility. All landscape areas at the airport are watered using treated water only. The water footprint of the iGA Istanbul Airport landscaping operations is zero. We are working hard to implement similar practices in our other operations.

two turtles on green plants

Biodiversity and Wildlife Management

Within the scope of the Biodiversity Action Plan, which we put into effect in 2015 to reduce our negative impact during the airport construction phase, we conduct studies to conserve and monitor habitats and species. Within the scope of our "Afforestation of 5,000 Hectares in 5 Years Project," initiated in 2019 jointly with the Regional Directorate of Forestry, extensive studies were conducted by academics and other related stakeholders regarding issues such as transferring turtles and rare bulbous plants outside the field, collecting and delivering endemic plant seeds to the plant gene bank, and monitoring winter populations. The studies carried out within the scope of this plan continue with the monitoring processes.

Furthermore, within the scope of the Wildlife Management Program developed in 2016 to ensure flight safety, comprehensive observations regarding wild animals and required field inspections, application and monitoring practices are conducted in cooperation with related parties.

Our Social Approach

a child is playing at istanbul airport

Our Social Responsibility Projects

Within the scope of our Social Investment Program, which is an essential component of our sustainability approach, we are committed to addressing disadvantaged groups via fast-acting and sustainable development projects.We aim to provide socio-economic benefits to vulnerable groups, to support entrepreneurship, to participate in activities that support agriculture and stock farming, to realize projects designed with back-and-forth recycling that contribute to the circular economy, to reach households in need through basic aid, to participate in sports, culture, and arts activities, and to participate in basic health care activities. We have always tried to contribute to services and prioritize stakeholder collaboration, and make every effort to demonstrate an approach of social responsibility in all of our projects and operations. You can find our social responsibility projects within this scope here.

istanbul airport engineer working at flight control tower

Employee Experience and Career Opportunities

The experience of our employees is our greatest priority at iGA, this holds true for the larger network of people involved, the community and the organization as a whole. We strive to improve our work environment by including the right digital tools in our operations with our people-oriented approach. Our shared values are enriched and strengthened by creating a corporate culture with happier, more engaged, and more dedicated employees.

As the iGA Family, we care about ensuring that all our employees have happy and successful career paths. With regards to career opportunities, and considering that our employees are our most valuable assets, expanding our iGA family in line with our company mission and vision and by recruiting the right people for the right job is our primary goal.

Under the iGA Academy platform, our employees can undertake both compulsory and personal training opportunities via digital workshops, webinars, etc., with support from us in their personal development journeys.

Since Equal Opportunity is another important approach we adhere to, we started to monitor women's employment and female executive ratios periodically with UN WEPs of which we are a signatory since May 2022.

saya's voice opening ceremony

iGART: Art's Gateway to the World

At iGA Istanbul Airport, one of the largest meeting points in the world, bringing in art adds an aesthetic dimension to our commitment to pleasing large crowds of people. It is important for us to welcome passengers into an environment enhanced by the healing and calming power of art. In a fast paced world, where almost everything seeks a practical solution, we are committed to offering alternative solutions such as highlighting the importance of art, a much neglected area in our everyday lives, in the settings we create . In this context, and particularly for Turkish art and artists, we are leading the way in introducing various artworks to wide audiences. You can find the works exhibited under the iGART roof here.

passenger passing through the passport control zone

People First and Foremost

Within the framework of our "People First and Foremost" approach and our "Healthy and Safe Airport" pledge, we act with the goal of maintaining the health and safety of our employees, guests, stakeholders, and suppliers.

To ensure the health and safety of everyone who may be affected by operating activities at our airport which has a ISO 45001 Occupational Safety and Health Management System certificate:

  • We design our processes and procedures within the framework of our management system and implement them effectively to improve human health.
  • We carry out field inspections and conduct risk and opportunity assessment studies.
  • We carry out training and informational activities to build a positive OSH Culture.
  • We identify common control measures to protect health and safety through effective stakeholder communication.
  • We encourage employees to report threats and close-call incidents using a reward system.
  • We meticulously review the feedback we receive through different communication channels and take the necessary actions.
  • We look into incidents that result in injuries or health impairment, analyze the root causes, and take necessary precautions to avoid re-occurrences or similar incidents.
  • We ensure that Emergency Health Care services and Occupational Health and Safety services are available 24/7.
  • To ensure immediate action in medical emergencies, we use electric vehicles such as buggies, gingers, and scooters and keep ambulances positioned at critical locations.

Our Governance Approach

iga employee in front of the airport information screen

Turkish Hospitality Focused Service Quality and Inclusiveness

At iGA Istanbul Airport, the gateway to the world where people of all nations, all cultures, and all ages meet, we strive to host all our guests in accordance with Turkish Hospitality and guarantee the best airport experience, offering them convenient and comfortable services throughout the airport with the support of our friendly team. Together with our team, stakeholders and guests, we are "Together at Istanbul Airport­­" and as Istanbul Airport employees, "­­­­­We are here for the satisfaction of our guests first.­­­­"

Within the scope of our accessibility practices, we aim to go beyond the standards, implementing more effective procedures at iGA Istanbul Airport. In line with national and international standards, and in addition to accessible and inclusive services such as Tactile Paving, Accessible Restrooms, Adult Changing Rooms, a Video Call Center with sign language options, boards and signs in braille, and accessible taxi and bus services, we continue to ensure accessibility and inclusiveness at the airport by offering the Sunflower Lanyard to make invisible differences visible; the Very Special Guest Card for access to exclusive services to improve the airport experience, the Accessible Route and Loud Steps to improve independent travel experience for guests with visual impairment. Ensuring inclusiveness through the Accessibility Fundamentals Training offered to all iGA personnel and our 92 employees with special training, we continue to promote awareness about the subject. As a result of the accessibility practices we developed at the beginning of 2021, we were granted the Accessibility Certificate by the Ministry of Family and Social Services.

istanbul airport aircraft parking area

iGA HUB: Entrepreneurship, Innovation, and Technology brought together with Focus on Aviation

iGA Hub; is an entrepreneurship program that aims to provide benefits to other sectors, especially the Turkish and World civil aviation sector, by enabling the realization of innovative ideas and supporting technological initiatives in the field of "Civil Aviation and Airport Management".

The Entrepreneurship Program Seeks;

  • To support the creation or expression of new ideas,
  • To contribute to the transformation of these ideas into projects (or to develop them if they are at the project preparation stage) and to their economic feasibility studies being carried out;
  • To accelerate and facilitate the commercial sale of the created technological solutions and processes, to then be introduced to the market;
  • To increase the satisfaction of all the stakeholders of aviation, shortening the processes, and improving the services;
  • To be the first to use startup projects, to create a showcase that will keep these projects in mind,
  • To thus offer the required support to entrepreneurs to help them actualize their projects.
planes parked at istanbul airport

Risk Management

  • At iGA, risk management activities are carried out in a modern and proactive approach in cooperation with related parties. Thus it is supervision and control, rather than evaluating, auditing, or imposing restrictions on each transaction or activity, that becomes the process that is incorporated into the corporate infrastructure and into all operations carried out by the company management and personnel, helping to achieve corporate goals.
  • Corporate risk management processes are carried out in line with determining risks and opportunities, internal and external issues with strategic favorable or unfavorable effects, and the needs of the stakeholders taken into account. Accordingly, risks and opportunities are determined by analyzing each work process to ensure that they meet the Quality Management System goals, to improve favored effects, to prevent or alleviate undesired effects, and to make relevant progress. The process and the outcome of determining the risks and opportunities have a significant role in management decisions.
  • Annual audit plans are produced twice a year to support these processes and to cover all units of the company, taking into account operational, financial, and ethical/legal compliance risks. Audit Reports, which cover 6-monthly periods of activity, are shared with the Board of Directors and the Executive Committee. The operations of all the company divisions are evaluated in terms of fraud, legal compliance, and ethical risks through routine inspections.

 

aircraft parked at the airport

Sustainability Management and Reporting

  • At iGA, sustainability is managed from an integrated perspective which covers all operations. The decision-making body in this field is the Sustainability Committee, which was established to carry out the performance toward the targets determined in this direction and operates under the chairmanship of the Chairman of the Executive Board and the General Manager. We analyze and improve the processes with working groups formed of expert teams under our committee.
  • As a result of the importance we place on stakeholder dialogue, we determine our priority topics in the reporting period each year and prepare our sustainability report on these issues under the leadership of the Sustainability Committee, based on the evaluations we make using the opinions of our internal and external stakeholders. You can find our latest sustainability report here .